Amend Line Items

You can amend a line item to change specific properties, such as the dates and the budget. You can perform an amendment when the line item holds one of the following statuses:

  • Held
  • Submitted
  • Booked
  • Live

If the line item has the Saved (Draft) status, you will be able to edit it.

Note: Only users with the Admin or Direct Sales Admin role (see User Permissions) can amend line items. However, it is possible to assign the Amend privilege to other roles by contacting Broadsign Services.

To amend a line item:

Guaranteed Campaigns

  1. Edit a Guaranteed Campaign.
  2. In the Campaign Builder, go to the line item that you want to amend.
  3. Click the Amend button of the line item.

    • Digital selection – The Amend Digital Line Item window opens and you can select or deselect screens.

      • Note: Dynamic Screen Selection line items cannot be amended.

    • Static selection – The Amend Static Line Item window opens and you can select or deselect faces.

      • Note: If an external system manages the campaign, it is possible that your external system's business rules have locked editing and amending the line item.

  4. Perform one of the following actions:

The Campaign Builder performs an availability check with the screens that are selected. The check is performed only on the changes that you have made, that is, it checks the delta between what was already held or booked and what you have amended. For example, if you have a selection that is Partially available, and you extend the flight duration by another week, the availability check is done on the added week. If the selection is available during that added week, the status will not be Partially available, but Available. For more information, see Availability Check Feature.

Note: If digital screens in a campaign have fixed slot duration values, these values are taken into account when amending the campaign. For more information, see Screens and Fixed Slot Duration.

Tip: It is possible to amend Booked and Live line items in the Guaranteed Campaigns module. However, you must notify your Content and Network Management Operations team to review the schedule. For more information, see Schedules in the Content and Network Management documentation.

Asynchronous Amendment allows you to request campaign amendments even while existing bookings or rebalancing operations are still in progress.

With Asynchronous Amendments, you can submit amendment requests and continue working without interruption. The system intelligently queues amendment requests, processes them in the correct order, and executes them asynchronously, similar to how bookings are handled.

If an amendment fails, an email notification is automatically sent to both the campaign creator and owner with details of the failure.

Why it matters:

  • Improved flexibility and workflow efficiency
  • No more waiting on long-running booking or rebalancing tasks
  • Much faster performance during large bookings
  • Clear visibility and notifications if something goes wrong

With Shared Goals, multiple lines can contribute toward a single delivery goal. You can amend contributing lines in the same way as standard lines. You can update attributes such as flight dates and screen selection while keeping the line attached to the shared goal. The system automatically accounts for these changes and ensures the shared goal continues to be delivered correctly.

This capability improves flexibility when managing shared goals, reduces the need for disruptive campaign changes, and allows teams to adapt campaigns more easily as requirements evolve.

When amending a line item, the system evaluates only whether the proposed changes match the current screen availability. The system does not reallocate existing campaigns to support an amendment, which differs from the behavior during a hold or booking.