Mobile Configuration

This mobile configuration tutorial provides information and procedures for setting up Broadsign Mobile on your digital signage network.

Before you begin, Broadsign needs to enable Broadsign Mobile. Please speak with your sales representative, or email us.

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Prerequisites

Broadsign Mobile is an advanced feature. Before configuring it, ensure you are familiar with the following:

Workflow

In general, the workflow to configure Broadsign Mobile is:

    • Set up your domain
    • Set up a display unit or player
    • Book a mobile campaign
Notes

The URL of your mobile page will be a composite of Broadsign’s mobile domain, a shortcode that you enter at your own domain level in Broadsign Administrator, and a shortcode that you enter for your display unit or player.

For example:

https://bsmo.co/[shortcode for domain]/[shortcode for display unit or player]/

https://bsmo.co/mob/du/

For more details, see Mobile URL Syntax, below.

Here is a sample page created with Broadsign Mobile:

A sample mobile page

You configure the logo, that appears at the top of the page, in Step One (below).

You configure each button below the logo with a separate campaign in Step Three (below). When a customer taps on one of the buttons, Broadsign will redirect them to the URL you configured in the corresponding campaign.

Interaction tracking appears in the campaign performance report, in the column named “Mobile”. For more information, see Campaign Performance.

You need to enter a unique shortcode and logo at the domain level of Broadsign Administrator. The domain shortcode appears in the URL that the user accesses via the technology you want, e.g., beacons, NFC, etc. The logo will appear at the top of all your mobile pages.

You can create your own shortcodes; however, there are limitations. See Broadsign Mobile URL Syntax (below).

Since end users may type in the URL manually, we recommend the shortest code possible.

Note: We check shortcodes for uniqueness across all Broadsign domains; as a result, some shortcodes may be unavailable.
To set up the domain:
  1. In Broadsign Administrator, go to Edit > Edit Domain.
  2. In the Domain Properties dialogue box, go to Settings > Mobile.
  3. Select the box marked Active.
  4. Enter a shortcode for your domain.
      • For details about shortcode limitations, see Broadsign Mobile URL Syntax (below).
  5. To import a logo, click the Import image with FileReader button, and then select the image you want.
  1. To crop the image, click the Edit Image button, and then adjust the margins.
  2. Click Apply.

You need to enter a unique shortcode in the settings of each display unit or player that will be part of your Broadsign Mobile campaigns. The display unit or player shortcode appears in the URL after the domain.

You can create your own shortcodes; however, there are limitations. See Broadsign Mobile URL Syntax (below).

To set up a display unit or player:
  1. Open the Properties dialogue box for your display unit or player.
  2. Go to Settings > Mobile.
  3. Select the box marked Active.
  4. Enter a shortcode for your display unit.
      • For details about shortcode limitations, see Broadsign Mobile URL Syntax (below).
  5. Click Apply.

Set up the display unit or player

  1. Next, while still in the Settings section, go to the Timezone tab.
  2. Select Custom Timezone, and the timezone in which you install your display unit.
  3. Click Apply.

Notes:
Note: Since end users may type in the URL manually, we recommend the shortest code possible.
Note: Your Broadsign Administrator checks shortcodes for uniqueness. A display unit or player cannot have the same shortcode as another in your own domain.

Each image that will appear as a button on your mobile page requires its own campaign.

You will add a URL to the campaign, along with a corresponding image. When a mobile user taps on the image, Broadsign redirects them to the URL.

The image you want to appear as a button will also need to appear in the campaign as an ad copy (see Step 2 below).

Note: Any updates you make to a campaign can take several minutes to appear. Your poll frequency settings influence the length of time between updates.
To book a Mobile Campaign:
  1. Ensure that you have selected the Mobile option for the Campaign Wizard. See Campaign – Options.
  2. Book a new campaign. Pay special attention to the following pages:
      • Display Unit Targeting: Select the display unit you created in Step 2: Set up the Display Unit or Player.
      • Ad Copy Selection: Select the image you want for the button.
      • Duration: Enter any value (other than ‘0’).
      • Broadsign Mobile: Select Active, then enter the button’s URL and image.

This table describes the syntax of URLs for a mobile implementation. Also, we provide a list of invalid characters.

Scheme Domain Shortcode (Domain) Shortcode (Player or Display Unit)
 http:// or https://  /bsmo.co  /[shortcode – domain]  (e.g., /mob)  /[shortcode – player or display unit]/  (e.g., /du/)
 Broadsign Mobile will work with or without Transport Layer Security.  Broadsign’s domain for its Mobile services. Cannot be changed. Any alphanumeric character, and the underscore (‘_’), permitted. Shortcode can be any length, though we recommend shorter strings. The following characters are invalid:

  • ‘ ‘ (space)
  • ‘#’
  • ‘=’
  • ‘/’
  • ‘:’
  • ‘?’
  • ‘&’
  • ‘!’
  • ‘$’
  • ‘\’
  • ‘[‘
  • ‘]’
  • ‘@’
  • ‘(‘
  • ‘)’
  • ‘*’
  • ‘+’
  • ‘,’
  • ‘;’
  • ‘%’
  • ‘-‘ (hyphen)
Any alphanumeric character, and the underscore (‘_’), permitted. Shortcode can be any length, though we recommend shorter strings. The following characters are invalid:

  • ‘ ‘ (space)
  • ‘#’
  • ‘=’
  • ‘/’
  • ‘:’
  • ‘?’
  • ‘&’
  • ‘!’
  • ‘$’
  • ‘\’
  • ‘[‘
  • ‘]’
  • ‘@’
  • ‘(‘
  • ‘)’
  • ‘*’
  • ‘+’
  • ‘,’
  • ‘;’
  • ‘%’
  • ‘-‘ (hyphen)