Install Broadsign Player on Windows

The installation process for Broadsign Player on Windows can be split into a few general steps:

    • Ensuring you have a compatible version of Windows installed.
    • Configuring your BIOS settings.
    • Configuring general Windows settings.
    • Installing and dedicating Broadsign Player.
Note: As of Broadsign Core v11.1, we support Chromium version 51, branch 2704.
Note: If you are updating to Broadsign Core v11.1.0 from v10.3.0-v11.0.0, and use Chromium, you will need to create a new configuration profile for v11.1.0.

Broadsign Player is compatible with the following versions of Windows (either 32 or 64 bit):

    • Microsoft Windows XP Professional (SP3+)
    • Microsoft Windows XP Embedded (SP3+)
    • Microsoft Windows Server 2003
    • Microsoft Windows Vista Business
    • Microsoft Windows Vista Enterprise
    • Microsoft Windows Vista Ultimate
    • Microsoft Windows 7 Professional
    • Microsoft Windows 7 Enterprise
    • Microsoft Windows 7 Ultimate
    • Microsoft Windows 8 Pro
    • Microsoft Windows 8 Enterprise
    • Microsoft Windows 10
Note: Broadsign Player is also compatible with the “Home” versions of Windows; however, please make sure you are compliant with Microsoft’s licensing terms when using these operating systems for commercial purposes.
Note: The default browser for Broadsign Player installed on Windows OS is Internet Explorer (or “Edge” for Windows 10). You have the option of selecting Chromium. If you do, users will be able to see web content when the browser is in offline mode. For more information, see Configuration Profiles – Players – Product Section – The HTML Tab.

Each system that will be used as a player needs to have a few changes made to its BIOS. To enter your system’s BIOS press the “Del” key during boot up (it may also be the F1, F10 or another key depending on your system’s BIOS manufacturer)

The BIOS settings that need to be configured are:

    • Select “allow power on after power fail” (in case of a power failure).
    • Select the hard drive as the first boot device (to increase security and decrease boot time).
    • In the power savings settings, configure the BIOS such that the computer and screen never go into sleep mode.
    • Set the system so that it halts on “no errors” (so that it doesn’t require a keyboard connected to boot).

It is important that the correct device drivers be installed so that the system runs as expected. These will be on a CD supplied with your machine. If you experience difficulties, refer to the motherboard’s instruction manual to find out which drivers you need.

Service Packs and updates should be applied from:

Windows sometimes needs to apply updates to its own updates, therefore it is necessary to return to the update site after a reboot to check that there are no additional updates available.

Control Panel Settings

Create an administrator user. Make sure not to use the name “bsp”; it is reserved for use by Broadsign. The administrator user will be used to perform the necessary configuration changes to your system. Do not forget to add a password to this user and to make sure Windows does not automatically login as this administrator.

Select the connection that the player uses to connect to the network and verify its settings (if your network uses DHCP it should be set to obtain an IP automatically, otherwise it should be set as per your network’s requirements).

Set the regional time zone. The system’s time zone can be set in one of two ways; either through the system itself or managed remotely using Broadsign Administrator.

If the system’s time zone is known at the time it is being configured and will not change, its time zone can be set directly at the system level.

If the system’s time zone is unknown or may change in the future, the system’s time zone should be set to a UTC time zone. The recommended UTC time zone to select is Casablanca time (GMT). Once this is done, the steps to manage the system’s time zone through Broadsign Administrator can be obtained from “UTC Settings” section of the Broadsign User Manual.

In either case, to ensure that the system’s date and time stay synchronized, it should be configured to synchronize itself with a time server.

Set the resolution to the desired level (dependent on the screen that will be connected). If the desired resolution is not present you will need to go to the Advanced button, select the “adapter” tab, and then select “list all modes”. This should allow you to select your desired resolution.

Third-Party Plug-ins

In order to allow certain types of media to play, it is necessary to install plug-ins available from the Internet.

To allow HTML content display, Microsoft Internet Explorer 7 or 8 should be installed. To prevent pop-up messages during the Player’s operation about suspicious web sites, phishing filters should be disabled.

Installing Broadsign Player on Windows
  1. Execute the supplied MSI installer package to begin the installation of the player.
  2. After clicking the installer, you must agree to the terms listed within before you can proceed with the installation process.
  3. Avoid changing the installation path unless absolutely necessary. Click Next.
  4. Wait for the installation process to complete and click Finish.

If an install of Vista is made over a prior XP or Linux install of Broadsign Player, the player may need to be re-registered if it has more than one network interface.

Important Files and Directories
File or Directory Location Description
documents directory C:\ProgramData\Broadsign\bsp\share\bsp\documents This directory all the media files that will play on Broadsign Player. It is managed by the disk monitor.
bsp.db C:\ProgramData\Broadsign\bsp\share\bsp Database file that contains various data used by Broadsign Player, e.g., incidents, statistics, etc.
Time Zone

Broadsign Core can support players in any time zone. The player’s timezone can be configured via Broadsign Administrator and all timestamps are converted to UTC for statistics. If there is localized content to be played, then using a local timezone for the player will allow Flash and other third-party applications to have access to and display the correct time.

If a change is made to the Operating System’s time zone, the player needs to be restarted to use the new settings.

Dedicated Windows Player

Designating your system as a dedicated Broadsign Player will configure your system to run the player application automatically upon reboot without the need to manually log in.

Non-Dedicated Players

A system that is not dedicated will not automatically start Broadsign Player when the system boots up. In this case, a user will need to launch the executable to start the player. Therefore, it is recommended that production systems be installed as dedicated players.

Third-Party Applications

If third-party applications need to be started upon login to work concurrently with the player, the system cannot be setup as a dedicated player. Third party applications (e.g. a wireless modem dialer) are typically setup to start in the All Programs/Startup folder; however, when a system is dedicated the player will start up using its own Windows user and will not access the same folder.

Designating a system as a dedicated player is as simple as executing the “Dedicate Broadsign Player” script from the Start Menu.

Go to: Start > All Programs > Broadsign > Broadsign Player > Dedicate Broadsign Player

Once the script has successfully executed, a notification will appear stating that the player has successfully been dedicated.

When a system is a dedicated player, a “bsp” user is created that will automatically log in and start the player application upon boot up. As soon as Broadsign Player is exited, the “bsp” user will logout and you will be presented with the Windows Login screen.

The “bsp” user will always initiate a logoff of the BSP session when a remote session is initiated.

Undedicating a Broadsign Player

If you no longer desire the “bsp” user to automatically login and launch the player, you have the option of undedicating the player. This is done by executing the “Undedicate Broadsign Player” script from the Start Menu.

Go to: Start > All Programs > Broadsign > Broadsign Player > Undedicate Broadsign Player

Activity Detection

When in dedicated mode, Broadsign Player is automatically checked periodically to ensure it is active and responsive. If the player becomes unresponsive, it will be stopped and restarted to ensure continued playback.