API Keys Settings

API Keys Settings

Platform Settings

API Keys are used to identify and authenticate a user. They act as a unique identifier and provide a secret token for authentication purposes.

Use the API Keys tab to manage the API Keys available on your domain. See API Keys Settings.

API Keys Settings

Note: API Keys settings are available only to users assigned the Admin role. For more information, see User Permissions.

The following are all the columns available in the API Keys list.

Column Description
Api Key Hint to the current API Key. The hint helps you find keys in the list.
Associated User

Email of the user to which the API key is associated. If the API Key does not have an associated user, a dash is displayed.
Roles Roles that can use the API Key.
Status Whether the API Key is Active or Inactive.
Last Active Date when the API Key was last used.
Created By Email of the user who has created the API key
Creation Date Date when the API Key has been created.
Name The name given to the API Key during its creation.

Filter API Keys

Platform Settings

You can filter your API keys by using the Status menu. You can decide to display only Active API Keys, only Inactive API Keys, or both.

Filter by Status

This procedure describes how to create an API Key.

To create an API Key:

Platform Settings

  1. In the API Keys tab of the Settings, click the Create API Key button.

    2. Create

    The Create API Key window opens.

    Create API Key

  2. Enter a Name for the API Key.
    • We suggest that the name reflects the task for which the key will be used.
    • The name cannot exceed 250 characters.
  3. If applicable, connect a user to the API Key by selecting the Associate API key to existing user option. In the displayed field, enter the email address of the user.
    • Associating a user with an API Key can be useful if you need to send messages to this user, such as notifying them about an upcoming role expiration.
    • When selecting a user, the Roles are those given to that user. You cannot edit these roles. For more information, see User Permissions.
    • If a user is deactivated, all API keys linked to that user are also deactivated. You will need to reactivate the user to reactivate the associated API Key, or create a new API Key. See Edit an Existing User.

    Note: Once the API Key is created, the association with a user cannot be edited or removed.

  4. If no user is associated with the API Key, select one or more Roles that can use the API Key. For more information, see User Permissions.
  5. Click Generate API Key.

    6. Generate API Key

    The API Key window opens.

    Copy API Key

    Warning: The API key is generated and visible only once, so make sure to copy or write it down before closing this window.

  6. Once the key is copied, click Close.

This procedure describes how to update an API Key.

Note: You cannot modify the associated user information.

To update an API Key:

Platform Settings

  1. In the API Keys tab of the Settings, click the API Key Name that you want to update.

    2. Update

    The Update API Key information window opens.

    Update API Key

  2. If applicable, change the Name for the API Key.
    • We suggest that the name reflects the task for which the key will be used.
    • The name cannot exceed 250 characters.
  3. Toggle whether the API Key is Active or Inactive.

    4. Tip: An API Key cannot be deleted. If you no longer need a key, deactivate it.

  4. If applicable, select one or more Roles that can use the API Key. For more information, see User Permissions.

    5. Note: If a user is associated with the API Key, you cannot modify the roles.

  5. Click Save Changes.

    6. Update API Key

When updating an API Key, you can regenerate the key if you have not made any changes to it.

Warning: Regenerating the API Key is irreversible. You will need to replace the old API Key for this user with the new key provided.

To regenerate the API Key:

Platform Settings

  1. In the API Keys tab of the Settings, click the API Key Name that you want to regenerate.

    2. Update

    The Update API Key information window opens.

    Update API Key

  2. Click Regenerate API Key.

    3. Regenerate API Key

    A Caution window opens.

    Caution

    Warning: Regenerating the API Key is irreversible. You will need to replace the old API Key for this user with the new key provided.

  3. Click Regenerate API Key to continue.

    4. The API Key window opens.

    Copy API Key

    Warning: The API key is generated and visible only once, so make sure to copy or write it down before closing this window.

  4. Once the key is copied, click Close.