incident_mgr_list_scoped

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Description

The incident_mgr_list_scoped method narrows lists of incidents associated with players or edge servers on your domain.

Note: Avoid confusing "scoping" as we use the term in Broadsign Control, with "scoping" as we use the term in Broadsign Control API. In Broadsign Control, "scoping" describes the limiting of what users can see (see Scoping). In Broadsign Control API, "scoping" describes the narrowing of results of certain "list" operations.

Parameters

Parameter Description Type Required (R) or Optional (O)
domain_id

The unique ID# of your domain.

bstypes:ResourceId R
parent_container_ids The unique ID# or #s of folders on your domain, used to scope your results. bstypes:ResourceId R

Return Values

Value Description Type Required (R) or Optional (O)
id The unique ID# of the incident. bstypes:ResourceId R
resource_id The unique ID# of the resource (player or edge server) related to this incident. bstypes:ResourceId R
status_code

The status code for this incident:

  • 2 = Warning
  • 3 = Error
  • 4 = User Intervention
  • 5 = Resolved
  • 6 = Resolved locally but not reported
  • 7 = Resolved but reported anyway
bstypes:IncidentStatus R
type_code

The type code for this incident:

  • 2 = Display device error
  • 3 = Display not fullscreen
  • 4 = Display resolution mismatch
  • 5 = Display temperature warning
  • 6 = Display temperature critical
  • 7 = Display orientation mismatch
  • 103 = Playback error
  • 104 = Playback missing file
  • 105 = Playback truncated file
  • 106 = Playback disk space
  • 107 = Playback expired file
  • 204 = Host MIA
  • 205 = Host/player unexpected shutdown
  • 206 = Host/player difficulties polling
  • 207 = Host/player performance problem
  • 208 = Host/player application fault
  • 209 = Host/player memory exhausted
  • 210 = Host/player deadlock
  • 211 = Host/player offline during business hours
  • 212 = Host/player URL sync failed
  • 213 = Host/player backup master activated
  • 214 = Edge Server Unreachable
  • 215 = Content download issue
  • 305 = Domain quota exceeded
  • 10001-10025 = External incident types
bstypes:IncidentType R
occurred_on The date time at which this incident occurred. bstypes:SimpleDateTime R
reported_on The date time at which this incident was reported. bstypes:SimpleDateTime R
resolved_on The date time at which this incident was resolved. bstypes:SimpleDateTime R
problem_description The description of the problem related to this incident. string R
resolved_description The description of the resolution related to this incident. string R
target_resource_id The unique ID# of the resource targeted by this incident. bstypes:ResourceId R
last_status_code_change_utc The last date time in UTC at which the status code for this incident was changed. bstypes:SimpleDateTime R
escalation_status

The escalation status for this incident:

  • 1 = Trivial
  • 2 = Warning
  • 3 = Critical
  • 4 = Resolved
bstypes:EscalationStatus R
domain_id

The unique ID# of your domain.

bstypes:ResourceId R
warning_escalation_tm_utc The last date time in UTC at which this incident was escalated to warning. bstypes:SimpleDateTime R
critical_escalation_tm_utc The last date time in UTC at which this incident was escalated to critical. bstypes:SimpleDateTime R