Delete a User

A user with Admin credentials can delete existing users permanently.

Note: Only users with the Can delete user permission can delete existing users. If you need this permission, contact your domain administrator. For more information, see Users and Groups Permissions.

Note: The Domain Admin page can only be accessed by users assigned the Administrator page access. See Level of Access.

To delete a user:

  1. On the Broadsign Publish interface, click the Publish Admin link at the top right of the window.

    The Domain Dashboard opens:

    Publish Admin Dashboard

  2. Under Accounts, click Users. The Users page opens.

    3. For an API user, click API Users.

  3. On the Users page, click the email address of the user to delete.

    4. Users

    The Change user page opens.

  4. Scroll down to the bottom of the page and click the Delete button.

    5. Delete button

    A confirmation page is displayed. Review the impacts of deleting the user. If everything is correct, click Yes, I'm sure.

    The user is deleted.

To edit messages created by a deleted user:

When users are deleted, any message that they have created cannot be edited by other users in the same user group. To avoid that, do the following:

  1. Share the screen on which the message is playing with the user group or individual members of the user group (see Share a Screen or Screen Group).
  2. Assign the Can access player messages permission to the user group or individual members of the user group (see Edit a User Group and Assign Permissions to a User).