Work Orders are the instructions used to communicate with bill posters. Work Orders tell them what printed material must be removed, what printed material copy must be installed in its place, and where.
For a Work Order to be created, there must be:
- A contracted campaign
- At least one face booking
- An uploaded design
- The design must be linked to this face booking. This is called a posting.
Work Orders are system-generated if these conditions are met.
The term Work Order is a general term that can mean one of several types of task. The tasks can include instructions for installation and repair, but generally, Work Orders refer to the installation and removal of copy.
The only Work Order that is automatically generated are those for posting ads. All other Work Orders must be created manually.
The following video introduces work orders:
Bill Posters use the Broadsign AyudaPOST application to see the Work Orders that have been assigned to them.
Work Orders are typically assigned with a deadline two to five days in advance. When the Bill Poster completes the installation a Proof of Performance photo must be taken. This is done within POST by the Bill Poster. The Work Order can then be marked complete, also within the POST app.
If Bill Posters are unable to complete the Work Orders in time, they must mark the Work Orders as late. The reason for lateness can be entered in Splash.
Note: Work Orders can be also be marked as complete within Splash.
This indicates if Work Orders are marked as late or even critically late according to their scheduled date.
- Critical – When the scheduled date is the day before and the day of the scheduled date. For some Broadsign Ayuda clients, two days before may trigger a critical flag.
- Late – After the scheduled date.
Filler work orders and cover poster work orders have the same workflow but serve different functions:
- Filler work orders can be used to post generic house ads, charity ads or similar content.
- Cover posters replace campaign posters.
Are Work Orders 'in' Campaigns?
No. Work orders for posting copy are created automatically as campaigns are scheduled. These can be found in Splash by selecting Operations.
How Work Orders Get Assigned to Bill Posters
Sites and faces can have specific bill posters assigned to them. Work orders for that inventory will be assigned to those bill posters automatically. If no bill poster is associated with that inventory, then the work order must be assigned manually.
To locate work orders:
- Log into Splash, click the Operations menu, then click the Work Orders tile.
- Click Search.
This presents a filter search window.
Filters can be enabled to locate specific types of work orders. To locate a specific work order campaign posting, it may be helpful to enable the POST Ad filter.
The screen will refresh to show the search results.
The following information is available:
- Work Order type: a Posting or a Take Down, or a Maintenance Task.
- Status of the Work Order: On Schedule, Critical, Late, or Completed.
- The Advertiser for which the Work Order has been created.
- The Posting Plant to which the Work Order is associated.
- The Face on which the Work Order must be done.
- The Site related to the Face and its Description.
The following tasks are available:
|Adds a new Work Order.|
|Exports the Work Order list to an Excel document (Export to MS-Excel).|
|Allows to bulk edit selected Work Orders. You can modify the Requested Post Date, the Date of Completion, the Bill Poster assigned to the Work Order, the Bin from which the Poster has been taken, and whether the Design has been Scrapped after use. (Editing Work Orders in Bulk)|
|Allows you to schedule a Take Down (Scheduling Take Downs from Operations).|
|Allows you to schedule a Repost (Scheduling a Repost).|
|Allows you to mark a Work Order as Completed (Marking Work Orders Complete).|
|Deletes the selected Work Orders (Deleting Work Orders).|
|Selects all Work Orders.|
Allows to add Fillers (Introducing Filler).
For instance, it may happen that a Poster is Scrapped or Stolen, which is why you may want to use spare posters to temporarily replace them. Those spare posters are called either Cover Posters or Fillers. You will need to select the Design you want to use as a Filler and the Faces to which they will use it. You also need to set up the Scheduled Date. Optionally, you can add an assigned Bill Poster and Notes.
|Allows you to export either a brief or detailed Work Order Summary to PDF (Useful Work Order Reports).|
The posting task opens in a new window.
The Work Order opens showing the Basic Info screen.
Note: Not all of the work order fields are editable from this location.
To trigger a new Post Ad task:
- Log into Splash, click the Scheduling menu, then click the Campaigns tile.
- Create a new Campaign or select an existing Static Campaign.
- Within the Properties record, click the Segments tab in the navigation bar on the left.
- Make sure you have at least one Static (or Transit) Segment with at least one Face booking.
- Click the Designs tab in the navigation bar on the left
Make sure that you have at least one Design that you link to your booking.
Click the icon on top of the Campaign, and select to change it to Contracted.
Changing the Campaign to Contracted will trigger a new Post Ad task in the Work Orders.
Note: Take Down tasks must be created manually.