Manage Users in Broadsign Publish

Overview

The following tasks can be performed:

Create a user (see Add a New User)
Activate an emergency message without logging in to Broadsign Publish (see Enable Emergency Message Activation by SMS)
Assign an access level to a user (see Define the Level of Access of a User)
Add users to user groups (see Assign a User to User Groups)
Add users to Client groups (see Assign a User to Client Groups)
Assign some permissions to a user (see Assign Permissions to a User)
Define whether a user will manage groups or users (see Define Groups and Users Management)
Delete a user (see Delete a User)

Access the Domain Dashboard

You can access the Domain Dashboard by clicking the Publish Admin link in any of the Broadsign Publish pages:

The Domain Dashboard opens:

Add a New User

As a user with Admin credentials, you can add new users and edit other existing users. You can also provide a user Admin credentials.

To add a user:

Using the admin login, go to the Dashboard.

Under Accounts, click Users. The Users page opens.

To add a user, in the top-right corner click Add User. The Add User page opens.

Enter the following details:

Parameter	Description
Email	User's email address.
Password	User's password.
Password confirmation	Same password as before, for verification.
Cell phone number	Mobile number that will only be used to activate emergency messages by SMS. The number must use the International Dialing format, without spaces or special characters: [`country code`][`area code`][`phone number`] For example: +15143991184 +33123456789 For more information, see Enable Emergency Message Activation by SMS.
Enable self-service password reset	Whether this user can reset their own password. This option is checked by default. If you choose to uncheck this box, the user will no longer have the capability to initiate the Reset Password procedure independently. Instead, they will be required to contact you for assistance with password recovery.
Enable email notifications for comments	Enables this user to receive email notifications when comments are posted. If you uncheck the box, that user will not receive email notifications. However, comments notifications will still be published in the Notification Center.
Enable email notifications for approval workflow	Enables this user to receive email notifications when the approval workflow is required. If you uncheck the box, that user will not receive email notifications. However, approval workflow notifications will still be published in the Notification Center.
First name	First name of the user.
Last name	Last name of the user.
Time group	If applicable, add the user to a specific time group. A time group allows network operators to allocate time to different users on the same screen. For more information, see Manage Time Groups.

Do one or more of the following:

Assign this user to one or more groups (see Assign a User to User Groups)
Assign this user to one or more client groups (see Assign a User to Client Groups)
Assign specific permissions to this user (see Assign Permissions to a User)
Define any user or group management (see Define Groups and Users Management)

Click one of the Save buttons:

Save and add another: Saves the current user settings and prompts you to add another.
Save and continue editing: Saves the current user settings and allows you to continue editing it.
Save: Saves your changes and returns you to the Users page.

Enable Emergency Message Activation by SMS

Activate an Emergency Message by SMS

It is possible to activate an emergency message without logging into Broadsign Publish by sending an SMS. This feature enables scenarios where, for example, a security guard can promptly trigger an emergency message from their mobile device in the event of an emergency.

Warning: Standard carrier fees may apply depending on your region or contract.

To activate an emergency message via SMS, the following requirements must be met:

The emergency message should be prepared in advance, as described in Prepare an Emergency Message.
During the preparation of the emergency message in the Confirm page of the Message Creation Wizard, an activation code must be set. See Step 4 – Review and Confirm the Message.
The user's mobile number must be defined in the user settings, as described in Add a New User.
The user must have the Can activate an emergency message permission. For more information, see Users and Groups Permissions.
The user needs to be aware of the designated number to text the activation code, which is +1 (647) 371-0911.

Define the Level of Access of a User

Depending on the role that the user will have, different levels of access can be assigned. For more information, see Level of Access.

Note: Only users with the Can manage groups permission can manage existing groups of users. If you need this permission, contact your domain administrator. For more information, see Users and Groups Permissions.

Note: Only users with the Can manage users permission can manage existing users. If you need this permission, contact your domain administrator. For more information, see Users and Groups Permissions.

To define the level of access:

Using the admin login, go to the Dashboard.

Under Accounts, click Users. The Users page opens.
On the Users page, click the email address of the user for which define the level of access.

The Change user page opens.

Under Permissions, select the appropriate level of access for this user by clicking the corresponding check-box.

This table describes the access that can be assigned to users:

Permission	Description	Network Operator	Local Admin	Local Operator
Active	This user can access Broadsign Publish. When deleting users, it is suggested to uncheck this permission instead of deleting users, to keep a reference.
Administrator	This user can access the Domain Admin page of Broadsign Publish. This user can also manage content and messages from other users listed in the user management list.
Is network operator	This user can access the Domain Admin page of Broadsign Publish and the Insights page. This user can also manage content and messages from other users listed in the user management list. This user can impersonate other users.

Click one of the Save buttons:

Save and add another: Saves the current user settings and prompts you to add another.
Save and continue editing: Saves the current user settings and allows you to continue editing it.
Save: Saves your changes and returns you to the Users page.

Assign a User to User Groups

Members of a user group inherit the group's permissions. Being part of a user group also allows organizing and speeding up the access share process. If content is shared to a group, all its members have access to this content.

To assign a user to a user group:

Using the admin login, go to the Dashboard.

Under Accounts, click Users. The Users page opens.
On the Users page, click a user to assign to a group.

The Change user page opens.

Under Permissions, navigate to the Groups section.

Select the groups to which the user will be part by moving the groups on the right.

The permissions are cumulative. The user will inherit all the permissions of all the groups of which they are a member.

Click one of the Save buttons:

Save and add another: Saves the current user settings and prompts you to add another.
Save and continue editing: Saves the current user settings and allows you to continue editing it.
Save: Saves your changes and returns you to the Users page.

Assign a User to Client Groups

Client groups enhance user and content management in Broadsign Publish, making it easier to control access, collaborate, and maintain content separation between different clients or user groups within the same environment.

If applicable, you can add a user to one or more Client groups. A Client group allows to show or hide messages to select users on the same instance of Broadsign Publish. For more information, see Manage Client Groups.

To assign a user to one or more client groups:

Using the admin login, go to the Dashboard.

Under Accounts, click Users. The Users page opens.
On the Users page, click a user to assign to a group.

The Change user page opens.

Navigate to the Client Groups section.

Select the Client groups to which the user will be part by moving the groups on the right.
Click one of the Save buttons:

Save and add another: Saves the current user settings and prompts you to add another.
Save and continue editing: Saves the current user settings and allows you to continue editing it.
Save: Saves your changes and returns you to the Users page.

Assign Permissions to a User

You can assign individual permissions to a user. They will be in addition to any group permissions that the user has. For more information, see Users and Groups Permissions.

To assign permissions:

Using the admin login, go to the Dashboard.

Under Accounts, click Users. The Users page opens.
On the Users page, click a user to which assign permissions.

The Change user page opens.

Under Permissions, navigate to the Permissions section.

Select the permissions that you want to assign to the user.

For more details on each permission, see Users and Groups Permissions.

Click one of the Save buttons:

Save and add another: Saves the current user settings and prompts you to add another.
Save and continue editing: Saves the current user settings and allows you to continue editing it.
Save: Saves your changes and returns you to the Users page.

Define Groups and Users Management

You can define whether a user will manage groups or users. The user, based on their permissions, can perform the following tasks:

Approve content
Share content
Update user group settings
Delete a user

To define groups and users management:

Using the admin login, go to the Dashboard.

Under Accounts, click Users. The Users page opens.
On the Users page, click the user to which assign management rights.

The Change user page opens.

Under Permissions, navigate to the Permissions section. Ensure that the user has the Can approve content permission, otherwise this user will receive emails without being able to approve.

Navigate to the Groups / Users Management section.

In the Groups part, select which groups the user will manage. This will make the user approver of any content that users part of the managed groups will upload. For more details, see Approve or Reject Content from Email.
In the Users part, select which users the user will manage. This will make the user approver of any content that the managed users will upload. For more details, see Approve or Reject Content from Email.
Click one of the Save buttons:

Save and add another: Saves the current user settings and prompts you to add another.
Save and continue editing: Saves the current user settings and allows you to continue editing it.
Save: Saves your changes and returns you to the Users page.

Delete a User

As a user with Admin credentials, you can delete existing users permanently.

Note: Only users with the Can delete user permission can delete existing users. If you need this permission, contact your domain administrator. For more information, see Users and Groups Permissions.

To delete a user:

Using the admin login, go to the Dashboard.

Under Accounts, click Users. The Users page opens.
On the Users page, click the email address of the user to delete.

The Change user page opens.

Scroll down to the bottom of the page and click the Delete button.

A confirmation page is displayed. Review the impacts of deleting the user. If everything is correct, click Yes, I'm sure.

The user is deleted.

To edit messages created by a deleted user:

When users are deleted, any message that they have created cannot be edited by other users in the same user group. To avoid that, do the following:

Share the screen on which the message is playing with the user group or individual members of the user group (see Share a Screen or Screen Group).
Assign the Can access player messages permission to the user group or individual members of the user group (see Edit a User Group and Assign Permissions to a User).

What's Next?

After you have added and edited users on your domain, you could continue to set up your domain:

Add Content Sharing